Common metals and their alloys; metal building materials; transportable buildings of metal; materials of metal for railway tracks; non-electric cables and wires of common metal; ironmongery, small items of metal hardware; pipes and tubes of metal; safes; goods of common metal not included in other classes; ores.

Apparatus for lighting, heating, steam generating, cooking, refrigerating, drying, ventilating, water supply and sanitary purposes.

Apparatus for lighting, heating, steam generating, cooking, refrigerating, drying, ventilating, water supply and sanitary purposes.

Precious metals and their alloys and goods in precious metals or coated therewith, not included in other classes; jewellery, precious stones; horological and chronometric instruments.

Ice chests; ice machines; refrigerator shelving, drawers, bins and trays

Automatic dishwashers; dish washing machines for household purposes; dishwasher racks being parts of a dishwasher; dishwashers; utensil baskets for dishwashers

Secured metal entry control products in the nature of optical turnstiles, waist high turnstiles, full height turnstiles, pedestrian security gates and pedestals; asset protection products made of metal, namely, corner guards, floor bumpers, posts and bollards, and forklift collision avoidance bars; crowd control products made of metal, namely, retail turnstiles, pedestrian gates, stanchions, posts, and post and rail systems comprised primarily of metal post and metal rails

Computer hardware and downloadable software for use in secured entry control and patron counting

Secured metal entry control products in the nature of optical turnstiles, waist high turnstiles, full height turnstiles, pedestrian security gates and pedestals; asset protection products made of metal, namely, corner guards, floor bumpers, posts and bollards, and forklift collision avoidance bars; crowd control products made of metal, namely, retail turnstiles, pedestrian gates, stanchions, posts, and post and rail systems comprised primarily of metal post and metal rails

Computer hardware and downloadable software for use in secured entry control and patron counting

Disinfectants for use in food processing facilities

Automated disinfectant dispensing apparatus for use in food processing facilities

Downloadable computer software for use in managing and controlling customer contact centers and workforce optimization capabilities in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; downloadable computer software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; downloadable computer software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generation, creating desktop and management tools for customer contact centers, creating and managing workforce schedules, workforce job performance and workforce skills; downloadable computer software for managing web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; downloadable computer software for creating desktop and management tools for customer contact centers; downloadable computer software for integrating customer relationship management with customer contact centers; downloadable computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, desktop analytics and PCI compliance; downloadable computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Consulting services in the field of designing software and hardware, implementing software and hardware, and software and hardware system integration, for use in customer contact centers, customer relationship management and workforce optimization; consulting services in the field of optimizing the operational performance, controlling the operational performance and monitoring the operational performance of reporting software and hardware used for customer contact centers, customer relationship management and workforce optimization; software as a service (SAAS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; providing temporary use of online non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of online non-downloadable software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; providing temporary use of online non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of online non-downloadable software used to integrate customer relationship management with customer contact centers; providing temporary use of online non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of online non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, desktop analytics and PCI compliance; providing temporary use of online non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Downloadable computer software for use in managing and controlling customer contact centers and workforce optimization capabilities in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; downloadable computer software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; downloadable computer software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; downloadable computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the nature of real-time and historical contact center report generation, creating desktop and management tools for customer contact centers, creating and managing workforce schedules, workforce job performance and workforce skills; downloadable computer software for managing web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; downloadable computer software for creating desktop and management tools for customer contact centers; downloadable computer software for integrating customer relationship management with customer contact centers; downloadable computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, desktop analytics and PCI compliance; downloadable computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Consulting services in the field of designing software and hardware, implementing software and hardware, and software and hardware system integration, for use in customer contact centers, customer relationship management and workforce optimization; consulting services in the field of optimizing the operational performance, controlling the operational performance and monitoring the operational performance of reporting software and hardware used for customer contact centers, customer relationship management and workforce optimization; software as a service (SaaS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; providing temporary use of online non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of online non-downloadable software used to support the activities of contact center customer service representatives and contact center managers in the nature of managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of online non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; providing temporary use of online non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of online non-downloadable software used to integrate customer relationship management with customer contact centers; providing temporary use of online non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of online non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, desktop analytics and PCI compliance; providing temporary use of online non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Soaps; perfumery goods; essential oils, cosmetics, hair lotions; dentifrices.