Electronic publications in the nature of service price guide in the automotive industry; computer e-commerce software that allows users to perform customer marketing and relationship management, namely, customer lead management, database marketing, creating and maintaining customer profiles, data mining and coordination and integration of auto dealership computer management systems with multiple customer contact points and third party service provider applications via a global computer network; computer software for managing and printing customized documents, namely forms and point of sale coupons via global computer network in the automotive dealer industry; computers, data terminal assemblies, and related equipment, namely, printers, diskettes, cassettes, recording devices, acoustical couplers, converter-adapters, automated form processing equipment, auxiliary drive cabinets, modems; and business forms.

Computerized accounting services; providing information in the field of business and economy via websites on global computer networks; promoting the goods and services of automobile manufacturers through the distribution of printed promotional materials and the administration of a consumer discount program offered to existing customers of those automotive dealers; business management consultation services in the automotive industry and in the automotive after-market industry; marketing consultation services, namely, digital print management and marketing; business and marketing consultation services, namely, customer relationship management; service retention and sales prospecting marketing programs for automobile dealers; management consulting services in the field of employee retention; conducting customer incentive program for others, namely, a card that offers redeemable rewards, benefits, coupons and discounts by virtue of use; providing an electronic database on global computer networks in the field of digital asset management; systematic preparation of reports for others namely, replacement part inventory control reports; direct mail advertising services for the products and services of others and telemarketing services for the products and services of others, all for use in the automotive industry; personnel management services; employee payroll services; management consulting services in the field of employee retention; retail consultation services, namely, parts ordering services for the automotive industry; electronic automotive dealer service department management services for scheduling and dispatching auto repair orders to technicians via a global computer network; direct tele-services for sales and service customer acquisition and retention programs, information management of customer profiles for one-to-one marketing campaigns, web lead capture from leading on-line car-buying sites for campaign management programs, dealership management system service provider integration, customizable sales and service process integration for better customer management programs via a global computer network; retail services by direct telephone solicitation by sales agents in the field of automotive, customer services in the field of automotive, developing promotional campaigns for business from the capture of customer information from online car-buying websites, business management consultation, namely, customizing and integrating sales and service processes for better customer management via a global computer network.

Accounting services; finance and insurance services, namely, providing financing and credit insurance for the automotive industry; providing information in the field of financial information for dealer partner transactions via websites on global computer networks; maintenance of customer databases; installation, repair and maintenance of computer hardware and software for use in automobile industry; electronic mail services; providing an electronic database on global computer networks in the field of automotive parts; providing information in the field of automotive industry via websites on global computer networks; electronic storage and retrieval of customer addresses, telephone numbers, e-mail addresses, and preference information; document data transfer and physical conversion services from standard paper forms to computer networks.

Educational services, namely, conducting training in the field of customer relationship, training and education, computer training for the automotive industry via a global computer network, conducting workshops in the field of business management and employee productivity, providing training classes, seminars and on-site instruction regarding computers, computer peripherals and computer programs for use in the automotive industry; training in the field of car selling and leasing of automobiles; and training dealers on the impact of the internet on the sales process of vehicles; educational services in the nature of internet college featuring training for the sale of vehicles via the internet; educational services, namely, providing sales training at automotive dealerships for the sale of vehicles via the internet; providing information in the field of news via websites on global computer networks; computer services, namely, coordination and integration of automobile dealership computer management systems with multiple customer contact points and third party service provider applications, integration of dealership management computer systems and integration of computer telephony systems for seamless in and out bound call management, integration of computer data and financial service provider information for customer database mining programs, designing, implementing, and maintaining interactive websites for others, namely, automotive dealerships, and computer software design, namely, designing web-based showroom customer information centers for on-line automotive dealerships; providing temporary use of online non-downloadable computer e-commerce software that allows users to perform customer marketing and relationship management, namely, customer lead management; database marketing, creating and maintaining customer profiles, data mining and coordination and integration of auto dealership computer management systems with multiple customer contact points and third party service provider application; providing data analysis consulting services for auto dealerships; designing and electronically generating business forms for others; providing computer database in the field of automotive parts for cooperating automotive dealers; electronic printing service for managing and printing customized forms and point of sale coupons via global computer network in the automotive dealer industry; consulting services relating to computers, computer peripherals and computer programs for use in the automobile industry via telephone; software development for others; creation of customer databases; printing and graphic art design services; designing and electronically generating business documents and forms for others; installation and maintenance of computer software for use in automotive industry; providing temporary use of on-line non-downloadable customized software for use in creating customized brochures; call center services for digital asset management, digital print management; providing computer data base in the field of automotive parts for cooperating automotive dealers; providing information in the field of general printing industry via websites on global computer networks.