Graphic art design; graphic arts design; graphic design

Computer software, namely, computer software for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, computer software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; computer software for controlling telecommunication systems utilized by customer contact centers comprised of Central and private telephone switches, interactive voice response units (IVR) and telephone dialers; computer software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software for managing web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; computer software for creating desktop and management tools for customer contact centers; computer software for integrating customer relationship management (CRM Integration); computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; computer software for use in connection with customer contact centers and back office operations, namely, computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; and computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Consulting services in the field of design and development of computer software and hardware for use in the monitoring of customer contact centers, customer relationship management, workforce optimization and customer contact Center reporting; Software as a service (SAAS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; providing temporary use of non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of non-downloadable software used for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of non-downloadable software used to support the activities of contact center customer service representatives and contact center managers; providing temporary use of non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; providing temporary use of non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of non-downloadable software used to integrate customer relationship management (CRM Integration); providing temporary use of non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; providing temporary use of non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Computer software for use in managing and controlling customer contact centers and workforce optimization capabilities in the form of integrating, routing, controlling and monitoring inbound and outbound customer contacts through one and more multiple channels namely public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts in the industry of call and contact center services; computer software for controlling telecommunication systems utilized by customer contact centers comprised of Central and private telephone switches, interactive voice response units (IVR) and telephone dialers; computer software for use in managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and advanced campaign management in the industry of call and contact center services; computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; computer software used to support the activities of contact center customer service representatives and contact center managers in the industry of call and contact center services, namely for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management, for providing real-time and historical contact center report generation, for creating desktop and management tools for customer contact centers, for creating and managing workforce schedules, workforce job performance and workforce skills; computer software for use in managing web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one and more multiple channels namely public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts in the industry of call and contact center services; computer software for creating desktop and management tools for customer contact centers; computer software used in integrating customer relationship management software with customer contact centers in the industry of call and contact center services; computer software for running development programs and application programs used for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks in the industry of call and contact center services; computer software for use in connection with customer contact centers and back-office operations in the nature of workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, desktop analytics and Payment Card industry compliance (PCI) in the industry of call and contact center services; and computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Consulting services in the field of design and development of computer software and hardware for use in the monitoring of customer contact centers, customer relationship management, workforce optimization and customer contact Center reporting; software as a service (saas) services featuring online non-downloadable computer software for use by others for managing and controlling customer contact centers and workforce optimization capabilities, in the nature of initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one and more multiple channels namely public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts in the industry of call and contact center services; providing temporary use of non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable computer software for use in managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management in the industry of call and contact center services; providing temporary use of non-downloadable software used for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of non-downloadable computer software used to support the activities of contact center customer service representatives and contact center managers in the industry of call and contact center services, namely for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management, for providing real-time and historical contact center report generation, for creating desktop and management tools for customer contact centers, for creating and managing workforce schedules, workforce job performance and workforce skills; providing temporary use of non-downloadable computer software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one and more multiple channels namely public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts in the industry of call and contact center services; providing temporary use of non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of non-downloadable software used to integrate customer relationship management software (CRM Integration); providing temporary use of non-downloadable computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks in the industry of call and contact center services; providing temporary use of non-downloadable computer software for use in connection with customer contact centers and back-office operations, namely, providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, desktop analytics and Payment Card industry compliance (PCI) in the industry of call and contact center services; providing temporary use of non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Chemicals used for sterilization and for testing for sterilization, namely hydrogen peroxide; biological indicators, namely carriers impregnated with micro-organisms and chemicals for use as part of biological indicator systems for the monitoring of vaporized hydrogen peroxide sterilization processes for other than medical or veterinary purposes; reagents for testing the sterility of medical equipment; reagents for testing the sterility of pharmaceuticals and injectable solutions.

Disinfectants, namely all-purpose disinfectants, disinfectant soap, disinfectants for household use, disinfectants for medical apparatus and instruments and for dental apparatus and instruments; disinfectants for sanitary use, namely all-purpose disinfecting and deodorizing preparations.

Chemicals used for sterilization and for testing for sterilization; biological indicators for monitoring sterilization processes other than for medical or veterinary purposes; reagents for testing the sterility of medical equipment; reagents for testing the sterility of pharmaceuticals and injectable solutions.

Disinfectants; disinfectants for sanitary use; sterilizing preparations.

Computer hardware and computer software for database management; computer software for creating and inserting metatags into documents and information; computer software for creating searchable databases; computer software for database management; computer software for use in managing and controlling production schedules, shipping schedules, purchase of materials, inventories and accounts

Animal exhibitions and training of animals; animal training; developing educational manuals; educational demonstrations in the field of composting and recycling; educational demonstrations in the field of growing organic food; educational research services; entertainment in the form of horse races; entertainment in the form of horse shows; horse training; obedience training for animals; sport camp services; sports camps; training of animals; training of horses

Consultancy in the field of cosmetics; consultation services relating to skin care; cosmetic body care services; cosmetic facial and body treatment services; dermatology services

Fresh, frozen, ground, precooked, seasoned, marinated and processed beef, and beef by-products, namely, hearts, livers and beef tripe;

High-frequency switching power supplies; plug adapters; mobile phone chargers; USB chargers; electric transformers; automotive battery chargers; inverters for power supply; printed circuit boards incorporating integrated circuits; cell phone battery chargers for use in vehicles; computer power supplies; uninterruptible power supplies; DC/DC converters; voltage stabilizing power supply; converters for electric plugs; rectifier modules; programmable electronic data acquisition and control apparatus for environmental monitoring, environmental control, energy management, plant irrigation, plant nutrient management, alarm monitoring and alarm event management within horticultural production; high voltage transformers; semiconductors; integrated circuits; microwave antennas.

High-frequency switching power supplies; plug adapters; mobile phone chargers; USB chargers; electric transformers; automotive battery chargers; inverters for power supply; printed circuit boards incorporating integrated circuits; cell phone battery chargers for use in vehicles; computer power supplies; uninterruptible power supplies; DC/DC converters; voltage stabilizing power supply; converters for electric plugs; rectifier modules; programmable electronic data acquisition and control apparatus for environmental monitoring, environmental control, energy management, plant irrigation, plant nutrient management, alarm monitoring and alarm event management within horticultural production; high voltage transformers; semiconductors; integrated circuits; microwave antennas.