Computer software, namely, computer software for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, computer software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; computer software for controlling telecommunication systems utilized by customer contact centers comprised of Central and private telephone switches, interactive voice response units (IVR) and telephone dialers; computer software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; computer software for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; computer software used to support the activities of contact center customer service representatives and contact center managers; computer software for managing web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; computer software for creating desktop and management tools for customer contact centers; computer software for integrating customer relationship management (CRM Integration); computer software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; computer software for use in connection with customer contact centers and back office operations, namely, computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; and computer software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Consulting services in the field of design and development of computer software and hardware for use in the monitoring of customer contact centers, customer relationship management, workforce optimization and customer contact Center reporting; Software as a service (SAAS) services, namely, hosting software for use by others for use in managing and controlling customer contact centers and workforce optimization capabilities, namely, software for initiating, integrating, routing, controlling and monitoring inbound and outbound customer contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, SMS, text, social media and facsimile contacts; providing temporary use of non-downloadable software for controlling telecommunication systems utilized by customer contact centers comprised of central and private telephone switches, interactive voice response units (IVR) and telephone dialers; providing temporary use of non-downloadable software for managing and controlling customer contact center Automatic Call Distribution (ACD), auto dialer, outbound predictive dialing and campaign management; providing temporary use of non-downloadable software used for intelligent contact routing via telephone, email, web, chat, IM, SMS, text, social media and fax; providing temporary use of non-downloadable software used to support the activities of contact center customer service representatives and contact center managers; providing temporary use of non-downloadable software used to manage web chat, interactive voice response (IVR), real-time and historical contact center report generation and customer contact blending by managing both inbound and outbound telephone calls and inbound and outbound contacts through one or more multiple channels including public switched telephone networks (PSTN), VoIP telephone contacts, email, web, chat, IM, social media and facsimile contacts; providing temporary use of non-downloadable software used to create desktop and management tools for customer contact centers; providing temporary use of non-downloadable software used to integrate customer relationship management (CRM Integration); providing temporary use of non-downloadable software for the creation, development and deployment of computer telephony applications, for integration of customer communications networks and telecommunications networks, and for routing management, enhancement, and configuration of communications over telecommunications and computer communications networks; providing temporary use of non-downloadable computer software for use in connection with customer contact centers and back office operations, namely, providing temporary use of non-downloadable computer software providing workforce management, contact interaction quality monitoring, call recording, call screening, contact surveys, eLearning, performance management, speech analytics, coaching, data encryption, desktop analytics and PCI compliance; providing temporary use of non-downloadable software for use in parsing, speech tagging, and accessing morphological information in an application programming interface in the field of software programming and development.

Art books, blank journals, calendars, collages, collectible trading cards, coloring books, comic books, cookbooks, date books, decals, decorative stickers for cars, graphic art prints, graphic novels, greeting cards, notebooks, novels, paper folders, pencils, pens, photographic prints, posters, stickers, and strategy guides.

Backpacks, bags for use in travel luggage, bags for sports, beach bags, courier bags, credit card holders, duffle bags, gym bags, handbags, key cases, luggage, luggage tags, messenger bags, plastic luggage labels, purses, school bags, reusable shopping bags, canvas shopping bags, sports bags, tote bags, travel baggage, umbrellas, walking sticks, and wallets.

Clothing, namely, t-shirts, shirts, tank tops, sweatshirts and caps being headwear, hats

Alcoholic beverages except beers, namely alcoholic cocktails, aperitifs, gin, rum, vodka, whiskey; alcoholic fruit-based beverages; alcoholic margarita mixes; alcoholic seltzer, hard seltzer, spirit seltzer, alcoholic coolers, alcoholic punches

Soaps, perfumery and perfumery goods, essential oils, cosmetics, hair lotions, dentifrices

Glasses, optical goods, sunglasses, spectacles for sports, spectacle cases, glasses cords

Comic books; Decals; Graphic novels; Informational flyers featuring music and animation; Posters; Stickers; Advertising pamphlets; Bumper stickers; Picture books; Story books

Backpack straps; Backpacks with rolling wheels; Diaper bags; Luggage; Luggage tags; Purses; Purses and wallets; Tote bags; Umbrellas; Wallets; Bags for umbrellas; Coin purses; Duffle bags; Fitted belts for luggage; Gym bags; Key wallets; Leather credit card wallets; Leather shoulder belts; Military duffle bags, garment bags for travel, tote bags, shoulder bags and backpacks; Non-motorized, collapsible luggage carts; Overnight bags; Pouches and bags sold empty for attachment to backpacks; Straps for luggage; Travelling bags; Weekend bags; Wheeled tote bags

Personal Emergency Response Systems to protect the elderly and people with illnesses and disabilities.

Nurses' uniforms

Association services for promoting the interests of nurses

Consulting in sales techniques and sales programs; Providing business information services in the field of sales methods; Consulting in the fields of sales methods, sales management, and sales improvement; Sales promotion services

Education services, namely, providing classes, seminars, and workshops in the fields of sales methods, sales techniques, sales management, and sales improvement, and distribution of course and educational materials in connection therewith; Providing on-line training in the form of courses, seminars, workshops and training sessions in the fields of sales methods, sales techniques, sales management, and sales improvement

Downloadable software in the nature of a mobile application for discouraging distracted driving.

Providing assistance in the field of business management within the framework of a franchise contract;

Home health care services in the nature of assisting with housekeeping and laundry for the elderly; in-home support services to senior persons, namely, geriatric care management services in the nature of managing household in coordination with third party vendors, in the nature of domestic repairs, small renovations and snow removal services for older individuals