Computer hardware and software in the field of telecommunications, namely: communications hardware and software to enable e-business processes, namely, computer software for use in facilitating communications between people and systems in the field of e-business and virtual enterprises; computer hardware and software for the integration of text, audio, graphics, still images and moving pictures for converging existing capabilities of voice, data, video and wireless communications networks for use by those providing professional services and for use by consultants to businesses, ISP's, ASP's and server providers; communications software, namely, software for managing networks, directory services, policy services, priority enabling, load balancing, security, network services, automated workflow, call center operations, communication middleware and market places, and applications delivering multimedia messaging, software development tools, telecommunications hardware, namely, switching apparatus, voice processors for voice and multimedia mail and messaging, closures, cross connects and interconnects; communications systems, namely, communications networks composed of servers, work stations comprising computer monitors, computer keyboards, computer peripherals, and central processing units and network operating systems and communications links, namely, personal computers, telephones, wireless communication devices, namely, personal digital assistants, mobile telephones, wireless network interface cards, and wireless local area networks; computer software for use in accessing information regarding different modes of communication, namely, voice, e-mail, voice mail, fax, scheduling and personal productivity tools; electronic key telephone systems comprising control units, telephone sets, feature cartridges, telephone connecting cords, lines and apparatus therefore; computer software for use in monitoring, controlling, and managing telephone call centers; computer information storage and retrieval systems comprised of optical disk storage, with high capacity, computer hardware and general purpose database management software; network management computer software used for managing storage area networks; LAN, WAN, MAN and VPN switching and routing products, namely, software and computer hardware that provide switching and routing for high speed networking; fiber optic products, namely, switches and multiplexors; patch cords and patch panels; telephone cable systems comprising distribution frames, cables, connectors, cable racks and ducts for use with central office switching transmission apparatus; electrical wire for use in the telecommunications industry; telecommunications adapters; telecommunications plugs, ,jacks, and connecting blocks; signal repeaters, reshapers and reformers for use in a telecommunications system; modems; electrical protection devices for telecommunications equipment, namely, power supplies, surge protectors and uninterruptible power supplies; telecommunications brackets, clips and clamps to house and support cable and telecommunications equipment.

Business management and management consultation services in the field of customer, supplier, partner and employee relationship management for the benefit of others; installation and maintenance of computer hardware; installation and maintenance of computer software for use in the field of telecommunications; telecommunications and communication services, namely, installation, maintaining and repair of computer networks, and technical support services, namely, troubleshooting of computer hardware and software problems, and monitoring computer systems.

Computer software platform for providing users of communication devices and applications with uniform access to communication applications; Software for creating, managing and deploying communication applications and their features; Software for managing, orchestrating and sequencing sessions, calls or interactions between users, devices or applications; Software for managing, deploying, configuring and initializing real time and non-real time multimedia communications software; Software for managing profiles of users, determining specific access to applications and capabilities, security and control; Software for collecting, aggregating and delivering multimodal, multimedia presence and contextual information from multiple sources; Software which provides unified communication capabilities, voice, video data, conferencing, messaging, collaboration; software for consolidating the number of physical servers required within a corporate network, and delivering applications in a virtualized manner.

Teleconferencing and videoconferencing services; Cloud telecommunication services in the nature of providing access to telecommunication networks.

Communications-centered software as a services encompassing a contact center as a service (CCaaS) and unified communications as a service (UCaaS) for call center and business unified communications featuring software for calling, conferencing, message transmission, data sharing, and to enable sharing information in electronic form via computer and communication networks in the field of customer service and customer support.

Downloadable mobile application and desktop software for collaboration and group communications services, namely, software for use in messaging, posting, file sharing, calendaring, audio conferencing, video conferencing, telephone call processing and communications, internet telephony (VoIP) services, voicemail, facsimile services and telemedicine; downloadable computer software for integrating collaboration and group communication software with external telecommunications service provider equipment and software; downloadable computer software for assisting users with messaging, posting, file sharing, calendaring, audio conferencing, video conferencing, telephone call processing and communications, internet telephony (VoIP) services, voicemail, and facsimile services; downloadable mobile application and computer software for telecommunications, namely, software for use in messaging, posting, file sharing, calendaring, audio conferencing, video conferencing, telephone call processing, recording and transmitting text and data files, internet telephony (VoIP) services, voicemail and facsimile services, and telemedicine services.

Teleconferencing and video conferencing services; communication services, namely, transmission of data, audio, messages, and information by electronic communications networks; telephony communication services, namely fixed, mobile and internet telephony services; telecommunications services, namely, collaboration and group communications services in the nature of electronic transmission of data, namely, messages, posts, file sharing data, calendaring data, audio and video data, telephony data and data from other telecommunications service providers; voice over internet protocol (VOIP) services; voicemail services; telecommunications services, namely, providing to business enterprises telephony services in the nature of local and long distance telephony services, local phone numbers, voice mail services, call forwarding services, caller ID services, call waiting services, 3-way calling services, extension-to-extension dialing, telephony call routing services, call analytics, number porting, call recording and storage services; telecommunications routing services, namely, domain name system routing services to enable electronic devices to find the nearest set of geographically dispersed servers; internet fax services, namely, internet facsimile communication and facsimile transmission by internet; multimedia conferencing services in the nature of web conferencing services and video conferencing services;

Mobile call detection services and provision to service users with call continuation options; call diversion services in the nature of diverting cellular calls to internet connections; identification of mobile callers and collection of high-fidelity caller-identification information

Software for providing voice and data communication among communication devices and network infrastructure; software for providing telephony functions; software for administering interoperability of network infrastructure and for providing network security, reliability, scalability, and quality-of service; telephony interface; software platform for providing communication devices with uniform access to communication applications; software for integrating communication devices with communication applications; software for performing application integration; client software for providing user interface between and integration of communication devices to communication applications; user interfaces; and, software development tools related to the foregoing.

Software for providing voice and data communication among communication devices and network infrastructure; software for providing telephony functions; software for administering interoperability of network infrastructure and for providing network security, reliability, scalability, and quality-of service; telephony interface; software platform for providing communication devices with uniform access to communication applications; software for integrating communication devices with communication applications; software for performing application integration; client software for providing user interface between and integration of communication devices to communication applications; user interfaces; and, software development tools related to the foregoing.