Computer programs for facilitating the purchase, sale and delivery of service contracts to retailers and end-consumers; Computer programs which allow post sales customer service management solutions to users, detail problems, and provide caller symptom analysis and problem solution assistance in the fields of service contracts (extended, original equipment manufacturer or refurbished customer relationship management), sales force automation (quotations and commission tracking), task organization (individual and team goal setting) and contact management; Computer program manuals which allow post sales customer service management solutions to users, detail problems, and provide caller symptom analysis and problem solution assistance in the fields of service contracts (extended, original equipment manufacturer or refurbished customer relationship management), sales force automation (quotations and commission tracking), task organization (individual and team goal setting) and contact management; customer service and support and help desk applications (service contract fulfillment), and instruction manuals marketed and presented as a package therewith.

Provision of post sales customer service management solutions, namely developing programs to enhance the profitability on a per sale basis for clients and managing the client's relationship with its customers after the point of sale wherein the programs provide clients with a menu of value-added products and services designed to generate ongoing incremental revenues and increased customer loyalty.

Craft paper of various sizes, shapes, textures, patterns, and designs for hobbies and handicrafts; paper gift and greeting products, namely, gift bags, gift tissue paper, gift wrap, gift tags, writing paper, greeting cards, note cards, post cards, place cards, thank you cards, art paper cards with distinctive non-rectangular shapes, matching envelopes for cards, colored paper card stock and daily journals for decoration or illustration by the purchaser; stickers; framing mats; collage papers; collage packs; craft paper rolls; wrapping paper; book marks; packs of printing paper; craft color coordinated paper packs; metallic paper; corrugated paper; stitched paper; page protectors; card stock; printing paper sheets; background papers; print papers; memory books; photo albums; picture books; printed design paper sheets; paper die cuts; paper frames and bordering; paper and printed albums; paper bags; paper boxes; paper gift and novelty packages; name cards; paper napkins; insert cards for parties and weddings; printed party and wedding invitation cards; memo pads; paper party favors; paper party decorations; printed charts; paper coasters; paper flags; craft paper; tracing paper; book ends; pens and pencils; rubber stamps and templates and stencils; scrapbook albums; picture framing mat boards and bordering trims for photo albums; writing paper; plastic templates; paper die cut outs; printing paper sheets, background papers, and printing papers for use in creating photo albums, scrapbooks, and memory books; paper stickers; photo and scrapbook theme album kits consisting primarily of paper decorations, paper shapes and designs, border trim, paper cut outs, printing paper, drawing rulers, paper hole punches and scissors; scrap booking kits consisting primarily of photo albums, plain colour paper sheets, printed design paper sheets, sheet protectors, pens, pencils, glue, templates, stickers paper die cut outs and paper frames and bordering; drawing templates; memory books; paper emblems; drawing rulers; writing pencils; writing pens; decals, loose leaf paper; printed instructions and booklets for hobby crafts and bead work; printed patterns for bead work; books on the subject of bead work; printed hobby craft instruction cards and pamphlets concerning bead works; and paper design punches; three dimensional paper embellishments and decorations for use in hand crafting scrapbooks, photo albums, greeting cards and gift bags.

Booklets, pamphlets, pre-recorded compact discs containing training techniques in the use of environmentally friendly cleaning and hygienic products.

Training services in the use of cleaning and hygienic products which benefit the environment.

Software for use in accounting, automotive aftermarket repairs, automotive parts catalogues, automotive aftermarket applications, automotive jobbers, business analysis, management, marketing and operations, cross matching vehicle parts, fee rates and pricing data, inventory control, interoffice networking of computers, labor costs estimating, preparing estimates for auto repairs, preparing work orders and order processing, estimating purchasing needs, recycling automotive parts, restocking parts, sales tracking, and warehousing for use in the fields of automotive maintenance and repair, retail hardgoods, capital equipment maintenance and leasing, and lumber; computer hardware, namely computer terminals, computer networks and computer programs in the form of computer tapes, computer discs and diskettes, optical drives, and CD ROMS; instructions manuals and operating guides for computer software and hardware; printed information and software and hardware specifications published both on-line and on hard copy.

Business advertising services in the fields of automotive, hard lines and lumber via electronic billboards, business marketing research and business marketing consulting services, business networking services, and business management services assisting participants in the automotive parts aftermarket build relationships with their customers; e-business services, namely, electronic commerce services and electronic document interchange over a global computer network in the fields of automotive, hard lines and lumber; providing searchable electronic databases featuring information about the maintenance and installation of automotive parts, hardgoods and lumber; providing information about the maintenance and installation of automotive parts, hardgoods and lumber via a web site on a global computer network; telecommunication services, namely, the transmission of data intended for the automotive aftermarket, hard goods and lumber industries over computer networks and the global computer network; educational services, namely, conducting classes, seminars and on-line instruction in the use of computer software, databases and computer networks for use in the automotive aftermarket, hardgoods and lumber industries; technical and support services for computer hardware and computer software, namely maintenance, networking, installation, and troubleshooting; leasing of capital equipment, namely computers, computer hardware and computer systems; updating computer databases; services supporting the temporary use of non-downloadable software accessed via a global computer network.

Decorative pillows; throw pillows; bed sheet sets; comforters; quilts; comforter ensembles comprised of dust ruffle/bed skirt, pillow shams and comforter; complete bedding sets comprised of comforter, bed skirt/dust ruffle, pillow shams, flat and fitted sheets and pillow cases; pillow shams; pillow cases; fabric window treatments comprised of curtains, draperies, and/or valances.

Computer software used in the field of human resource management for measuring employee performance, measuring potential, and for training and development of skills; audio tapes and workbooks sold as a unit for training in the field of human resource; downloadable electronic questionnaires and reports for evaluating job performance; Interactive, web based computer software for providing career outplacement services to professionals, managers and executives, featuring advice on job transitions, evaluation of skill strengths, assessment of career goals; computer software programs for interactive training, search and retrieval of information from data bases, and creating forms in the fields of organizational strategy, human capital strategy and measurement, job analysis and human resources systems analysis; computer software for conducting interactive, web-based, on-line job placement communications and decisional support related to job candidate screening based on job skiIls and selection decision support.

Publications in the field of human resource management, namely: brochures, manuals, newsletters, pamphlets, bulletins, reports, surveys and books in the field of human resource management; printed tests and questionnaires to measure performance and evaluate potential; manuals, training guides, newsletters, and pamphlets concerning evaluating job performance, evaluating and developing leadership skills of entry level managers, measuring and increasing employee productivity.

Printed matter and paper goods, namely, books, newsletters, tip sheets, manuals, pamphlets, booklets, work books, and teaching aids, namely, e-books in print, on CD-ROM and in online format hosted on a website.

Educational services, namely, teaching courses about fertility, preconception, pregnancy, parenting, grandparenting fertility, babies, toddlers, children, teens, money, health, fitness, fashion and beauty, sexuality, childrearing, family and relationships, household management, food and cooking, personal life and career management, organizational skills, achieving personal balance, stress management issues.

Telecommunications equipment, hardware and systems, namely, terminals for transmitting data, audio, voice, video and telephone signals; software for managing data, audio, voice, video and telephone signals and traffic, and for managing telecommunications equipment and networks.

Shoes.

Fresh and frozen venison, all the foregoing excluding wares and services relating to gaming and lotteries.