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GENESYS and Stylized G Logo

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GENESYS and Stylized G Logo
REGISTERED

on 7 Dec 2021

Last Applicant/ Owned by

Genesys Cloud Services, Inc.

1302 El Camino RealSuite 300Menlo Park, CA 94025

US

Serial Number

1863247 filed on 17th Oct 2017

Registration Number

TMA1115349 registered on 7th Dec 2021

Registration expiry Date

7th Dec 2031

Correspondent Address

FOGLER, RUBINOFF LLP

Scotia Plaza40 King Street West, Suite 2400P.O. Box #215TORONTO

ONTARIO

CA

M5H3Y2

GENESYS and Stylized G Logo

Trademark usage description

computer software for computerized telecommunications and telephony control for contact center management, namely, computer and telecommunications pro Read More

Vienna Information

4 . 5 . 3

Personified geometrical figures or solids, combinations of geometrical figures or solids representing a personageFigures ou corps géométriques personnifiés, assemblages de figures ou de corps géométriques représentant un personnage

2 . 1 . 23

Men stylized -- Note: Including stick figures of men.Hommes stylisés -- Note: Y compris les bonshommes-allumettes d'hommes.

2 . 1 . 30

Other menAutres hommes

25 . 3 . 1

Horizontally elongated surfacesSurfaces de forme allongée dans le sens horizontal

25 . 3 . 3

Elongated surfaces with two short sides convex or concaveSurfaces de forme allongée avec deux petits côtés convexes ou concaves

26 . 1 . 1

CirclesCercles

26 . 1 . 6

Several circles or ellipses, juxtaposed, tangential or intersectingPlusieurs cercles ou ellipses, juxtaposés, tangents ou se coupant

Classification Information

Class [009]
Computer software for computerized telecommunications and telephony control for contact center management, namely, computer and telecommunications programs for call center and telecommunications functionality, namely, voice recognition, interactive voice response systems, and interactive transaction processing systems over wired and wireless telecommunication networks for an organization's computer system; downloadable cloud computer software for computerized telecommunications and telephony control for contact center management, namely, computer and telecommunications programs for call center and telecommunications functionality, namely, voice recognition, interactive voice response systems, and interactive transaction processing systems over wired and wireless telecommunication networks for an organization's computer system; computer telephony software, namely, computer and telecommunications programs for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice data provided by a user for use in the customer service field; computer telephony software for controlling internal and external telephony communications with computer technologies for an organization's computer system, and for handling and integrating an organization's telephone directory services, telephone operator services, call administrative services, call reporting services, telephone answering services, call routing, call distribution, out calling services; customized, customer specific computer software applications, namely, computer software for biometric voice and speech recognition for use in the customer service field; software for use in managing and controlling workforce scheduling, planning and employee productivity, speech recognition and analytics and electronic instruction manuals sold or distributed therewith as a unit

Classification kind code

11

Class [035]
Designing and managing for others outbound marketing campaigns and providing online reporting of such campaigns, employee management, employee motivation and incentive programs, namely, conducting employee incentive award programs for motivation of employees via recognition and bonuses of customer service center employees to promote high-quality customer service; advertising and business marketing services, namely, designing and managing for others outbound contact center marketing campaigns and providing online reporting of such campaigns; contact center workforce management services, namely, employee management services; operating on-line marketplace featuring computer software programs for management of contact centers, workforce management and speech recognition and analytics

Classification kind code

11

Class [038]
Telecommunications services, namely, voice over internet protocol (voip) services and hosted private branch exchange (pbx) services

Classification kind code

11

Class [042]
Providing temporary use of on-line non-downloadable cloud computing software for contact center management, namely, computer and telecommunications services for call center and telecommunications functionality, namely, voice recognition, interactive voice response systems, and interactive transaction processing system over wired and wireless telecommunication networks for an organization's computer system; providing use of on-line non-downloadable software and applications for an organization's handling and integration of telephony communications with computer technologies and computer technologies, namely, telephone directory services, telephone operator services, call administrative services, call reporting services, telephone answering services, call routing, call distribution, out calling services, biometric voice and speech recognition, voice and speech recording and analytics services, workforce management services, namely, employee management services; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, trouble shooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware

Classification kind code

11

Mark Details

Serial Number

1863247

Mark Type

Trademark

Legal History

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Action TakenStatus
Submitted for opposition 15
on 13th Oct 2020		Correspondence Created
Submitted for opposition 15
on 30th Sept 2019		Correspondence Created
Submitted for opposition 87
on 17th Jan 2019		Rep for Service Changed
Submitted for opposition 48
on 17th Jan 2019		Agent Changed
Submitted for opposition 12
on 17th Jan 2019		Extension of Time
Submitted for opposition 22
on 5th Jul 2018		Search Recorded
Submitted for opposition 20
on 5th Jul 2018		Examiner's First Report
Submitted for opposition 1
on 18th Oct 2017		Created
Submitted for opposition 31
on 18th Oct 2017		Formalized
Submitted for opposition 30
on 17th Oct 2017		Filed