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LIACX

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LIACX
REGISTERED

on 14 May 2021

Last Applicant/ Owned by

INTOUCH INSIGHT INC.

400 March RoadOttawa

ONTARIO

CA

K2K3H4

Serial Number

1888447 filed on 16th Mar 2018

Registration Number

TMA1100170 registered on 14th May 2021

Registration expiry Date

14th May 2031

Correspondent Address

FASKEN MARTINEAU DUMOULIN LLP

800 rue du Square Victoria, bureau 3500Montréal,

QUEBEC

CA

H4Z1E9

LIACX

Trademark usage description

enterprise customer experience management software that collects customer data from multiple sources, namely shopping by researchers who pose as custo Read More

Classification Information

Class [009]
Enterprise customer experience management software that collects customer data from multiple sources, namely shopping by researchers who pose as customers to evaluate the quality of the service delivered, custom forms that gather data about customer satisfaction and compliance with organizational standards namely audits of user experience and compliance with organizational standards, inspections of user experience and compliance with organizational standards, questionnaires of user experience and compliance with organizational standards, reports of user experience and organizational standards, checklists of user experience and compliance with organizational standards and customer surveys and allows organizations to share business management and business operations information to continuously improve the customer experience.

Classification kind code

11

Class [042]
Enterprise customer experience management software as a service (SAAS) featuring management software that collects customer data from multiple sources¸ namely shopping by researchers who pose as customers to evaluate the quality of the service delivered, custom forms that gather data about customer satisfaction and compliance with organizational standards namely audits of user experience and compliance with organizational standards, inspections of user experience and compliance with organizational standards, questionnaires of user experience and compliance with organizational standards, reports of user experience and organizational standards, checklists of user experience and compliance with organizational standards and customer surveys and allows organizations to share business management and business operations information to continuously improve the customer experience.

Classification kind code

11

Mark Details

Serial Number

1888447

Mark Type

Trademark

Legal History

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Action TakenStatus
Submitted for opposition 190
on 23rd Sept 2020		Registration Pending
Submitted for opposition 191
on 23rd Sept 2020		Registration Fee Notice Sent
Submitted for opposition 42
on 29th Apr 2020		Advertised
Submitted for opposition 26
on 10th Apr 2020		Approved
Submitted for opposition 27
on 10th Apr 2020		Approval Notice Sent
Submitted for opposition 22
on 6th Aug 2019		Search Recorded
Submitted for opposition 20
on 6th Aug 2019		Examiner's First Report
Submitted for opposition 31
on 23rd Mar 2018		Formalized
Submitted for opposition 30
on 16th Mar 2018		Filed
Submitted for opposition 1
on 16th Mar 2018		Created