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PARATURE

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PARATURE
REGISTERED

on 29 Nov 2016

TM5 Status

LIVE/REGISTRATION/Issued and Active

Your registration has been issued and is active. You can now use the TM5 mark.

Last Applicant/ Owned by

MICROSOFT CORPORATION

One Microsoft WayRedmond, WA 98052-6399

US

Serial Number

1711351 filed on 19th Jan 2015

Registration Number

TMA956759 registered on 29th Nov 2016

Registration expiry Date

29th Nov 2031

Correspondent Address

SMART & BIGGAR LP

SCOTIA PLAZA40 KING STREET WEST40th FLOORTORONTO

ONTARIO

CA

M5H3Y2

PARATURE

Trademark usage description

computer software for customer service and help desk support management; computer software for customer relationship management and instruction and us Read More

Classification Information

Class [009]
Computer software for customer service and help desk support management; computer software for customer relationship management and instruction and user manuals therefor, sold as a unit; computer software for use in collecting, managing and modifying data on social networks; computer software that monitors the Internet and social networks for references to a specified business, individual or other subject matter and provides alerts of such references and compiles and analyzes those references.

Classification kind code

11

Class [038]
Telecommunications

Comment text

CIPO Classification Code

Classification kind code

Nice

Class [042]
Software as a service (SAAS) provider in the field of software for customer service and help desk support management, software for customer relationship management, software for providing a database featuring customer service information, software for receiving and responding to customer inquiries and complaints by means of online live chat, instant messages, email and phone, software for collecting, monitoring, managing, analyzing and reporting on customer service data, software for monitoring online information and customer communications to provide reports, alerts, data, analytics, and rankings for individuals and businesses; design and technical support services in the field of online, non-downloadable software for customer service and customer relationship management.

Classification kind code

11

Mark Details

Serial Number

1711351

Mark Type

Trademark

Legal History

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Action TakenStatus
Submitted for opposition 50
on 4th Nov 2016		Allowed
Submitted for opposition 42
on 20th Jul 2016		Advertised
Submitted for opposition 26
on 30th Jun 2016		Approved
Submitted for opposition 27
on 13th May 2016		Approval Notice Sent
Submitted for opposition 15
on 14th Mar 2016		Correspondence Created
Submitted for opposition 22
on 20th Aug 2015		Search Recorded
Submitted for opposition 20
on 20th Aug 2015		Examiner's First Report
Submitted for opposition 31
on 21st Jan 2015		Formalized
Submitted for opposition 30
on 19th Jan 2015		Filed
Submitted for opposition 1
on 19th Jan 2015		Created