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SMILING FACE DESIGN

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SMILING FACE DESIGN
FORMALIZED

on 9 Apr 2025

Last Applicant/ Owned by

Intercom, Inc.

55 2nd Street, 4th FloorSan Francisco CA 94105

US

Serial Number

2391329 filed on 4th Dec 2024

Correspondent Address

MOFFAT & CO.

P.O. Box 2088, Station DOttawa

ONTARIO

CA

K1P5W3

SMILING FACE DESIGN

Trademark usage description

customer relationship management services and customer management services rendered using artificial intelligence; customer relationship management se Read More

Vienna Information

2 . 9 . 4

Eyes -- Note: Including eyes with or without eyebrows and eyes with tears.Yeux -- Note: Y compris les yeux avec ou sans sourcils et les yeux avec larmes.

2 . 9 . 7

NosesNez

2 . 9 . 8

Lips, mouths, tonguesLèvres, bouches, langues

4 . 5 . 3

Personified geometrical figures or solids, combinations of geometrical figures or solids representing a personageFigures ou corps géométriques personnifiés, assemblages de figures ou de corps géométriques représentant un personnage

4 . 5 . 7

Smiley facesÉmoticônes souriantes

26 . 4 . 1

SquaresCarrés

26 . 4 . 4

Other irregular parallelograms, trapezia and quadrilaterals, quadrilaterals containing one or more rounded cornersAutres parallélogrammes, trapèzes et quadrilatères irréguliers, quadrilatères avec un ou plusieurs coins arrondis

26 . 4 . 5

One quadrilateralUn quadrilatère

26 . 4 . 14

Quadrilaterals containing representations of human beings or parts of the human bodyQuadrilatères contenant la représentation d'êtres humains ou de parties du corps humain

26 . 4 . 24

Quadrilaterals with dark surfaces or parts of surfacesQuadrilatères avec surface ou partie de la surface foncée

Classification Information

Class [035]
Customer relationship management services and customer management services rendered using artificial intelligence; customer relationship management services and customer management services; provision of market research information about consumers; analysis and profiling of customers and businesses; customer targeting and marketing services; promotional and marketing services provided via the internet or through other electronic means; provision of business information, provision of computerized business information data; compilation of information into computer databases; computer database management; computerized database management services; computerized market research services; compilation of information for a computer database; database management; compilation of information onto databases; computerized data verification; customer relationship management services, namely providing demographic information and purchase history profiles on customers and prospective customers via the internet, wireless devices, hand-held web devices and electronic mail; information, consultancy and advisory services relating to all of the aforesaid services.

Classification kind code

12

Class [042]
Providing on-line non-downloadable software using artificial intelligence for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; software as a service (SaaS) services featuring software using artificial intelligence for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; software as a service (SaaS) services featuring software for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; providing online non-downloadable computer communications software for enabling customer relationship management by permitting communication directly with customers over the Internet and other communications networks; SaaS services enabling automated customer relationship management; application service provider, namely, hosting, managing, developing, analyzing, and maintaining applications, software and websites, in the field of customer relationship management; providing on-line non-downloadable software for use in accessing and managing marketing and promotional efforts and campaigns provided online and via mobile devices; providing temporary use of on-line non-downloadable software; design of customer relationship management software; support services in the use of computer software applications relating to customer relationship management; information and advice on the use of computer software applications, including customer relationship management software; design, development, implementation, configuration, adaptation and customization of computer software, computer software platforms, data communications software, data processing software, data management software, content management software, customer relationship management software, sales automation software, marketing software and digital marketing software; cloud computing featuring software for use in customer relationship management; computerized data storage services; computerized storage of business information data; information, consultancy and advisory services relating to all of the aforesaid services; providing online non-downloadable software for the artificial production of human speech and text; providing online non-downloadable software for natural language processing, generation, understanding and analysis; providing online non-downloadable software for machine-learning based language and speech processing software; providing online non-downloadable chatbot software for simulating conversations; providing online non-downloadable software for creating and generating text; providing computer programming services to customers that enables the customer's website to process natural language queries.

Classification kind code

12

Mark Details

Serial Number

2391329

Mark Type

Trademark

Legal History

Action TakenStatus
Submitted for opposition 48
on 26th May 2025		Agent Changed
Submitted for opposition 257
on 10th Apr 2025		Designation Notification - Madrid Protocol
Submitted for opposition 1
on 9th Apr 2025		Created
Submitted for opposition 31
on 9th Apr 2025		Formalized
Submitted for opposition 30
on 4th Dec 2024		Filed
Submitted for opposition 228
on 4th Dec 2024		International Registration