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Mark	Details	Status	Class/Description
	CONTACTO Plivo Inc 2166939 8 Jul 2021	SEARCHED on 13 Jun 2023	Downloadable computer software for use in providing customer interacti... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable computer software for use in providing customer interaction management, customer service, and customer engagement; Downloadable computer software for use in providing call center, contact center communications, operations, and management; Downloadable computer software for use in providing call center, contact center and telecommunications functionality, namely predictive dialing, voice recognition, interactive voice response systems, and interactive transaction processing systems; Downloadable computer software for collection, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information; Downloadable computer software for use in database management and management of customer communications, namely, email, phone calls, video calls, call recordings, online meetings, calendar, and messaging; Downloadable computer software for use in management of customer data, aggregating of customer data, and tracking and recording of telephone calls, chats, and emails; Downloadable computer software for planning, scheduling and management of customer meetings, task management, and project management; Downloadable computer software for management of secured access to customer relationship management software systems; Downloadable computer software for omni-channel customer service across email, calls, chat, and social networks; Downloadable computer software for management, tracking of customer service performance; Downloadable computer software for creation of customer service reports and tracking and displaying quantitative and visual information; Downloadable computer software for integration with customer data platforms and databases Class 038 Class 038 Communications Services Automated telephone voice message services; call recording services; electronic messaging services; electronic transmission of e-mail; international telephone services; providing telephone conferencing services; telecommunication services in the nature of providing telephone features, namely, call waiting, call identification, call forwarding, and message waiting; telecommunication services, namely, providing advanced calling features; telecommunications routing and junction services; telephone communication services; telephony communication services; text messaging services; video teleconferencing; voicemail services; providing access to an on-line portal, namely, providing customer access to their workflows and ability to design such workflows, communication account usage data, account usage pattern, for purposes of account business management and reporting. ... Class 042 Computer & Software Services & Scientific Services Providing on-line non-downloadable software for use in providing customer interaction management, customer service, and customer engagement; Providing on-line non-downloadable software for use in providing call center, contact center communications, operations, and management; Providing on-line non-downloadable software for use in providing call center, contact center and telecommunications functionality, namely predictive dialing, voice recognition, interactive voice response systems, and interactive transaction processing systems; Providing on-line non-downloadable software for collection, editing, organizing, modifying, book marking, transmission, storage, and sharing of data and information; Providing on-line non-downloadable software for use in database management and management of customer communications, namely, email, phone calls, video calls, call recordings, online meetings, calendar, and messaging; Providing on-line non-downloadable software for use in management of customer data, aggregating of customer data, and tracking and recording of telephone calls, chats and emails; Providing on-line non-downloadable software for planning, scheduling and management of customer meetings, task management, and project management; Providing on-line non-downloadable software for management of secured access to customer relationship management software systems; Providing on-line non-downloadable software for omni-channel customer service across email, calls, chat, and social networks; Providing on-line non-downloadable software for management, tracking of customer service performance; Providing on-line non-downloadable software for creation of customer service reports and tracking and displaying quantitative and visual information; Providing on-line non-downloadable software for integration with customer data platforms and databases

2166939

SEARCHED

on 13 Jun 2023

CONTACTO

Plivo Inc

2166939 · 8 Jul 2021

009

038

...

Downloadable computer software for use in providing customer interacti...

Owners

Plivo inc (1)

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Class 9 (1)

Class 38 (1)

Class 42 (1)

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Furman ip law & strategy pc (1)

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