| MEDALLIA MEDALLIA INC. 1795506 11 Aug 2016 | on 20 Mar 2018 | Downloadable software for surveying, tracking, gathering, monitoring, ... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable software for surveying, tracking, gathering, monitoring, and analyzing customer and employee feedback to improve customer and employee satisfaction and business operations; downloadable software for surveying, tracking, gathering, monitoring, and analyzing customer utilization of social media sites | |
| MEDALLIA (stylized) Medallia, Inc. 2011157 12 Feb 2020 | on 2 Apr 2025 | Downloadable software for surveying, tracking, gathering, monitoring, ... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable software for surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data, namely, audio files, video files, digital images, and text to improve customer satisfaction, operational efficiency, employee productivity, business operations, and business productivity; downloadable software for tracking, gathering, monitoring, analyzing, and publishing feedback and reviews for commercial and advertising purposes in the field of social media; downloadable software for analyzing, responding to, and making process improvements to information stored in databases, namely, data in the field of social media; downloadable computer software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions and decisions in the field of big data for business data analytics and user behavior analytics; downloadable computer software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict customer and employee behavior; downloadable software for gathering and aggregating information stored in databases, namely, data in the field of social media to resolve customer identities and provide a holistic view of a customer, business unit, and employee experience and journey in the field of big data for business data analytics and user behavior analytics; downloadable computer software for use in gathering and analyzing feedback from diverse customer and employee interaction channels to facilitate team and employee collaboration, communication and interaction; downloadable computer software for enabling solicitation of feedback from diverse channels to facilitate team and employee collaboration, communication and interaction; downloadable computer software for the integration of artificial intelligence and machine learning for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback in the field of big data for business data analytics and user behavior analytics; downloadable computer software for enterprise feedback management in the field of customer relationship management (CRM); downloadable computer software for application and database integration and management; downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content, namely, audio files, video files, digital images, and text; downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio files, video files, digital images, information and content in the field of social media; downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content, namely, audio files, video files, digital images, and text; downloadable computer software for the provision of electronic digitizing and storage of document images, audio files, video files, and text; downloadable computer software for use in creation and storage of documents, business reports and business forms; downloadable computer software for use as an application programming interface (API) for use in the field of database integration; downloadable computer software platforms for business data mining; downloadable software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions and decisions along a customer and employee life-cycle and journey Class 035 Class 035 Advertising, Business & Retail Services Preparation of customer and employee business surveys and feedback; business strategy development services and marketing consultancy focusing on helping clients analyze, respond to, and make process improvements based on social media data; business consulting services in the field of text analytics; business management consulting with relation to strategy, marketing, sales, operations, product design particularly specializing in the use of analytic and statistical models for the understanding and predicting of customers, employees, businesses, and market trends and actions; business management and consulting services, namely, surveying, tracking, gathering, monitoring, and analyzing customer, employee, business and product data in the field of social media to provide strategy and insight on business sales, operations, customer service, product design and innovation; business monitoring and consulting services in the fields of sales and marketing, namely, business monitoring and consulting services specializing in the use of analytic and statistical models for the understanding and predicting of customer, employee, business, and market trends and actions in the fields of sales and marketing Class 042 Computer & Software Services & Scientific Services Software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data, namely, audio files, video files, digital images, and text to improve customer, employee, business and product satisfaction, operational efficiency, employee productivity, business operations, and business productivity; software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, analyzing, and publishing feedback and reviews for commercial and advertising purposes in the field of social media; software as a service (SAAS) featuring software for analyzing, responding to, and making process improvements to information stored in databases, namely, data in the field of social media; software as a service (SAAS) featuring software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions and decisions in the field of big data for business data analytics and user behavior analytics; software as a service (SAAS) featuring software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict and analyze customer and employee behavior; software as a service (SAAS) featuring software for gathering and aggregating information stored in databases, namely, data in the field of social media to resolve customer identities and provide a holistic view of a customer, business unit, and employee experience and journey in the field of big data for business data analytics and user behavior analytics; software as a service (SAAS) featuring software for use in gathering and analyzing feedback from diverse customer and employee interaction channels to facilitate team and employee collaboration, communication and interaction; software as a service (SAAS) featuring software for enabling solicitation of feedback from diverse channels to facilitate team and employee collaboration, communication and interaction; software as a service (SAAS) featuring software for the integration of artificial intelligence and machine learning for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback in the field of big data for business data analytics and user behavior analytics; software as a service (SAAS) featuring software for enterprise feedback management in the field of customer relationship management (CRM); providing temporary use of non-downloadable computer software for application and database integration and management; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content, namely, audio files, video files, digital images, and text; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio files, video files, digital images, information and content in the field of social media; providing temporary use of non-downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content, namely, audio files, video files, digital images, and text; providing temporary use of non-downloadable computer software for the provision of electronic digitizing and storage of document images, data, namely, audio files, video files, digital images, and text; providing temporary use of non-downloadable computer software for use in creation and storage of documents, business reports and business forms; providing temporary use of non downloadable computer software for use as an application programming interface (API) for use in the field of database integration; providing temporary use of non-downloadable computer software platforms for business data mining; software as a service (SAAS) featuring software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions and decisions along customer and employee lifecycle and journey | |
| DECIBEL BY MEDALLIA MIDDLETON TECHNOLOGY LIMITED 2200464 10 Dec 2021 | on 14 Aug 2024 | Computer hardware and computer software; software downloadable from th... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer hardware and computer software; software downloadable from the Internet, computer hardware and computer software for Internet, website, extranet, and intranet management, analytics and content management; data processing software. Class 016 Class 016 Paper Goods and Printed Material Printed matter; instructional and teaching materials; computer software operating manuals; user and instruction manuals for computer hardware and computer software. Class 035 Advertising, Business & Retail Services Advertising, marketing and promotional services; recruitment services; services relating to the placement of personnel; analysis of business data, market research data and statistics; electronic data processing; information, advisory and consultation services relating to all the aforesaid services; all the aforesaid services also provided on line, from a computer database, from the Internet, from a mobile telephone or by other means of communication.
Class 038 Communications Services Provision of email services; broadcasting and transmission of information via networks or the Internet; providing Internet chatrooms; electronic transmission of computer programs via the Internet; communications services, namely, transmitting streamed sound and audio-visual recordings via the Internet; providing access to a computer server by way of telephone lines, cable, network connections and the Internet; providing access to web sites on the Internet; provision of access to electronic communication networks and the Internet and extranets; live transmissions accessible via home pages on the Internet [webcam]; information, consultancy and advisory services relating to the aforesaid.
Class 041 Education and Entertainment Services Education; providing of training and accreditation services; education, training and training courses relating to computer software; education and training in the design and development of software systems; education and training services relating to computer software; education and training services relating to the application of computer software; certification of education and training awards; entertainment; arranging and conducting educational and training conferences and seminars; arranging and conducting of colloquiums, conferences, exhibitions, congresses, seminars, symposiums and workshops; training information services provided by means of telecommunication networks; provision of news information; information, consultancy and advisory services relating to the aforesaid; all the aforesaid services also provided on line, from a computer database, from the Internet, from a mobile telephone or by other means of communication.
Class 042 Computer & Software Services & Scientific Services Computer software technical support and consultancy services; advisory services relating to the use of computer software; research, design, creation, writing, configuration, development, programming, updating, installation, rental, hire, leasing and maintenance of computer software and consultancy services relating to these services; providing computer software that may be downloaded from a global computer network; providing temporary use of non-downloadable computer software for use in the creation and publication of Internet content; technical support services relating to computer software, computer networks and the Internet; web and Internet hosting services; technical data analysis; advisory services relating to computer software and computer software design; hosting computer sites [websites]; hosting the computer sites [websites] of others; website creation, design, development and maintenance services including for others; information, advisory and consultation services relating to all the aforesaid services; all the aforesaid services also provided on line, from a computer database, from the Internet, from a mobile telephone or by other means of communication. | |
| MEDALLIA EXPERIENCE CLOUD Medallia, Inc. 2013654 24 Feb 2020 | on 2 Apr 2025 | Downloadable software for surveying, tracking, gathering, monitoring, ... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable software for surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data, namely, audio files, video files, digital images, and text to improve customer satisfaction, operational efficiency, employee productivity, business operations, and business productivity; downloadable software for tracking, gathering, monitoring, analyzing, and publishing feedback and reviews for commercial and advertising purposes in the field of social media; downloadable software for analyzing, responding to, and making process improvements to information stored in databases, namely, data in the field of social media; downloadable computer software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions and decisions in the field of big data for business data analytics and user behavior analytics; downloadable computer software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict customer and employee behavior; downloadable software for gathering and aggregating information stored in databases, namely, data in the field of social media to resolve customer identities and provide a holistic view of a customer, business unit, and employee experience and journey in the field of big data for business data analytics and user behavior analytics; downloadable computer software for use in gathering and analyzing feedback from diverse customer and employee interaction channels to facilitate team and employee collaboration, communication and interaction; downloadable computer software for enabling solicitation of feedback from diverse channels to facilitate team and employee collaboration, communication and interaction; downloadable computer software for the integration of artificial intelligence and machine learning for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback in the field of big data for business data analytics and user behavior analytics; downloadable computer software for enterprise feedback management in the field of customer relationship management (CRM); downloadable computer software for application and database integration and management; downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content, namely, audio files, video files, digital images, and text; downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio files, video files, digital images, information and content in the field of social media; downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content, namely, audio files, video files, digital images, and text; downloadable computer software for the provision of electronic digitizing and storage of document images, audio files, video files, and text; downloadable computer software for use in creation and storage of documents, business reports and business forms; downloadable computer software for use as an application programming interface (API) for use in the field of database integration; downloadable computer software platforms for business data mining; downloadable software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions and decisions along a customer and employee life-cycle and journey Class 042 Class 042 Computer & Software Services & Scientific Services Software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, predicting and analyzing customer, employee, business and product data, namely, audio files, video files, digital images, and text to improve customer, employee, business and product satisfaction, operational efficiency, employee productivity, business operations, and business productivity; software as a service (SAAS) featuring software for use in surveying, tracking, gathering, monitoring, analyzing, and publishing feedback and reviews for commercial and advertising purposes in the field of social media; software as a service (SAAS) featuring software for analyzing, responding to, and making process improvements to information stored in databases, namely, data in the field of social media; software as a service (SAAS) featuring software using artificial intelligence and machine learning to detect patterns, predict behavior, and identify risks and opportunities to optimize customer, employee, business and product experience and improve business actions and decisions in the field of big data for business data analytics and user behavior analytics; software as a service (SAAS) featuring software using artificial intelligence and machine learning to identify customer and employee needs and sentiment, to analyze customer and employee experiences, and to predict and analyze customer and employee behavior; software as a service (SAAS) featuring software for gathering and aggregating information stored in databases, namely, data in the field of social media to resolve customer identities and provide a holistic view of a customer, business unit, and employee experience and journey in the field of big data for business data analytics and user behavior analytics; software as a service (SAAS) featuring software for use in gathering and analyzing feedback from diverse customer and employee interaction channels to facilitate team and employee collaboration, communication and interaction; software as a service (SAAS) featuring software for enabling solicitation of feedback from diverse channels to facilitate team and employee collaboration, communication and interaction; software as a service (SAAS) featuring software for the integration of artificial intelligence and machine learning for use in text analytics to determine and take action based on topics and sentiment from customer and employee feedback in the field of big data for business data analytics and user behavior analytics; software as a service (SAAS) featuring software for enterprise feedback management in the field of customer relationship management (CRM); providing temporary use of non-downloadable computer software for application and database integration and management; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content, namely, audio files, video files, digital images, and text; providing temporary use of non-downloadable computer software for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing text, audio files, video files, digital images, information and content in the field of social media; providing temporary use of non-downloadable computer software using artificial intelligence for generating, collecting, obtaining, capturing, searching, managing, processing, reviewing, editing, viewing, organizing, modifying, transmitting, producing, posting, sharing, retrieving, receiving, and storing electronic documents, data, information, and content, namely, audio files, video files, digital images, and text; providing temporary use of non-downloadable computer software for the provision of electronic digitizing and storage of document images, data, namely, audio files, video files, digital images, and text; providing temporary use of non-downloadable computer software for use in creation and storage of documents, business reports and business forms; providing temporary use of non-downloadable computer software for use as an application programming interface (API) for use in the field of database integration; providing temporary use of non-downloadable computer software platforms for business data mining; software as a service (SAAS) featuring software for enabling predictive analytics and data science modeling to predict customer experience and behavior, detect business anomalies, and improve business actions and decisions along customer and employee lifecycle and journey | |
