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Mark	Details	Status	Class/Description
	SMART CHAT MAKES IT SIMPLE 24/7 CUSTOMER INC. 1623745 24 Apr 2013	ABANDONED SECTION 40(3) on 16 Nov 2016	Computer systems and software for automating customer service and sale... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer systems and software for automating customer service and sales tasks, and for integrating automated customer service and sales tasks with live agent assistance; computer systems and software for managing customer service and sales interactions delivered to consumers through computing and communications devices, namely computers, tablets, phones and kiosks; computer systems and software for automating, managing and analyzing live agent interactions with customers over computer and phone networks; computer systems and software for the classification, navigation, search, retrieval, display and distribution of information in computer databases and over computer networks; computer systems and software for measuring and analyzing customer activity in automated interactions and agent-assisted interactions to predict and understand customer requests, preferences and interests; computer systems and software used to create and administer software for automating customer service and sales tasks. Class 035 Class 035 Advertising, Business & Retail Services Outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing and computer technical support; back office services, namely, administrative accounting services, business administration consulting, documentation reproduction, documentation copying tasks, records management, documentation indexing for others, accounting, consulting and customer analytics, namely, market analysis, process analytics in the nature of the development and the implementation of strategy plans and management projects; operation of offshore businesses for others for the technology, telecommunications, financial services, hospitality, logistics, insurance and retail industries; customer experience services, namely managing customer sales and services for others, and measuring, analyzing, and predicting customer satisfaction; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer contact services for others, namely services for developing, managing, and maintaining customer contact; Telecommunications services, namely, voice and speech recognition for operation by others of a computer through means of voice commands. ... Class 038 Communications Services Class 042 Computer & Software Services & Scientific Services

1623745

ABANDONED SECTION 40(3)

on 16 Nov 2016

SMART CHAT MAKES IT SIMPLE

24/7 CUSTOMER INC.

1623745 · 24 Apr 2013

009

035

...

Computer systems and software for automating customer service and sale...

Owners

24/7 customer inc. (1)

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Class 9 (1)

Class 35 (1)

Class 38 (1)

Class 42 (1)

Correspondents

Smiths ip (1)

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