2 Trademark Results found for "VIADYNE"

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Mark	Details	Status	Class/Description
	VIADYNE VIADYNE CORPORATION 1052344 27 Mar 2000	EXPUNGED	Computer software for managing information technology infrastructure, ... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for managing information technology infrastructure, namely software used to perform help desk functions, namely tracking and managing user service disruptions, requests for service and service restorations due to infrastructure outages; software used to perform change management functions, namely tracking, approving, monitoring and managing system changes implemented within the infrastructure; software used to perform problem management functions, namely initiating and tracking investigations into computer problems in order to identify root causes of the problems, tracking and bringing resolution to known computer errors, and providing a knowledge base consisting of service restorations, requests for computer service, templates and scripts to assist in computer service restorations and/or requests for computer service; software used to perform asset/configuration management functions, namely monitoring and tracking inventory of computer hardware, computer software and network communications systems and procedures defining attributes of and relationships between such hardware, software, network communications systems and procedures within the information technology infrastructure, and detailing the contractual and financial information pertaining to the information technology infrastructure; software used to perform service level management functions, namely documenting service level agreements, namely written agreements between service providers and customers which document agreed service levels, and taking appropriate actions to maintain, justify measure and monitor service level agreements and operational level agreements between information technology service providers and users, and between information technology support groups; and software used to perform contact management functions, namely defining and tracking organization and support structures, namely logical groupings of people broken down into discrete operational groups and employment positions to enable identification of business operational areas, geographical sites and locations of information technology infrastructure and people, their attributes, associations and roles within the organization and within the information technology infrastructure. Class 042 Class 042 Computer & Software Services & Scientific Services Providing consultation services in the fields of information technology.
	VIADYNE IT MANAGEMENT SERVICE CENTRE VIADYNE CORPORATION 1054032 7 Apr 2000	ABANDONED SECTION 36 on 6 Feb 2002	Providing consultation services in the fields of information technolog... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Information technology service management software for use in the management of information technology infrastructure. Class 042 Class 042 Computer & Software Services & Scientific Services Providing consultation services in the fields of information technology.

EXPUNGED

VIADYNE

VIADYNE CORPORATION

1052344 · 27 Mar 2000

009

Class 009

Computer & Software Products & Electrical & Scientific Products

Computer software for managing information technology infrastructure, namely software used to perform help desk functions, namely tracking and managing user service disruptions, requests for service and service restorations due to infrastructure outages; software used to perform change management functions, namely tracking, approving, monitoring and managing system changes implemented within the infrastructure; software used to perform problem management functions, namely initiating and tracking investigations into computer problems in order to identify root causes of the problems, tracking and bringing resolution to known computer errors, and providing a knowledge base consisting of service restorations, requests for computer service, templates and scripts to assist in computer service restorations and/or requests for computer service; software used to perform asset/configuration management functions, namely monitoring and tracking inventory of computer hardware, computer software and network communications systems and procedures defining attributes of and relationships between such hardware, software, network communications systems and procedures within the information technology infrastructure, and detailing the contractual and financial information pertaining to the information technology infrastructure; software used to perform service level management functions, namely documenting service level agreements, namely written agreements between service providers and customers which document agreed service levels, and taking appropriate actions to maintain, justify measure and monitor service level agreements and operational level agreements between information technology service providers and users, and between information technology support groups; and software used to perform contact management functions, namely defining and tracking organization and support structures, namely logical groupings of people broken down into discrete operational groups and employment positions to enable identification of business operational areas, geographical sites and locations of information technology infrastructure and people, their attributes, associations and roles within the organization and within the information technology infrastructure.

042

Computer software for managing information technology infrastructure, ...

ABANDONED SECTION 36

on 6 Feb 2002

VIADYNE IT MANAGEMENT SERVICE CENTRE

VIADYNE CORPORATION

1054032 · 7 Apr 2000

009

042

Providing consultation services in the fields of information technolog...

Owners

Viadyne corporation (2)

Categories

Class 9 (2)

Class 42 (2)

Correspondents

Stikeman elliott llp (1)

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