| IX HERO Concentrix CVG Customer Management Delaware LLC 2400250 4 Mar 2025 | on 21 May 2025 | Downloadable software for providing customer service assistance; downl... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Downloadable software for providing customer service assistance; downloadable and recorded software for facilitating interaction and communication between humans and AI (artificial intelligence) platforms; downloadable and recorded software featuring an artificial intelligence component or module for solving problems in the field of customer service; downloadable and recorded computer software for artificial intelligence applications for the personalization of software applications and computer hardware; downloadable and recorded software for machine learning and data analytics in customer service; downloadable cloud-based software for AI-driven customer service solutions; downloadable and recorded software for managing and controlling AI-powered robotics and humanoid robots providing customer services; downloadable and recorded software for enabling offline and online AI-powered and humanoid robots operations, including autonomous service delivery in physical environments; downloadable software for real-time monitoring, control, and optimization of AI-powered and humanoid robots in customer service roles; downloadable software for creation, collection, curation, delivery, retrieval, publication, and governance of digital content; downloadable software for real-time monitoring of customer service platforms; software, namely, downloadable software for mobile platforms for users to access and interact with hosted services; downloadable software for employee performance management. Class 035 Class 035 Advertising, Business & Retail Services Providing outsourcing services in the field of managing customer relations; business advisory services in digital transformation; company communication services; company efficiency expert services; business research; providing outsourcing services in the field of managing customer relations; customer relationship management services; outsourcing services in the field of customer support and analysis in the nature of customer services, telemarketing, and computer technical support; contact center services for managing end customer interactions across channels spanning the entire customer lifecycle; customer service, namely, services for developing, managing, and maintaining enterprise-grade, integrated speech customer contact applications delivered as a universal managed service; business operation and management of customer service platforms for others; AI-powered customer buying behavior analysis; business consulting services related to AI-driven business transformation; outsourcing services for managing AI-powered humanoid robots delivering physical customer services, such as delivery, maintenance, and waste management; business advisory services for the integration of AI-powered robotics and humanoid robots in customer service environments; management and operation of business relating to AI-powered humanoid robots for autonomous customer service delivery in both online and offline environments. Class 038 Communications Services Call center as a service (CCaaS) services; electronic transmission of messages and data in the field of customer service; on-line services, namely, call center as a service (CCaaS) services; telecommunication services, namely, providing call center, chat room, electronic message services, all in the field of customer service; consultancy and strategic planning services for others, namely, consulting services in the field of communications, communication consultancy and communication advisory services, all the foregoing being technical consulting in the field of audio, text, short message, digital and visual data transmission and communication.
Class 041 Education and Entertainment Services Educational and training services in the nature of accent neutrality for verbal communication; educational and training services in the nature of grammar correction for verbal communication; education services, namely, providing on-line classes, seminars, and workshops in the field of customer service; education and entertainment services in the nature of development, creation, production, distribution, and post-production of multimedia educational and entertainment content in the fields of customer care, customer service, and customer experience; education services in the field of customer care, customer service, and customer experience; virtual training services in the field of customer service.
Class 042 Computer & Software Services & Scientific Services Software as a service (SaaS) services featuring software for assisting with customer service; software as a service (SaaS) services featuring software using artificial intelligence for assisting with customer service; providing temporary use of online non-downloadable chatbot software for customer service; providing temporary use of online non-downloadable chatbot software using artificial intelligence for virtual agent or virtual assistant functions for customer service; software as a service (SaaS) services featuring software for enhancing engagement by customer contact centers and call centers by using human and artificial intelligence to provide more efficient customer service, automation, analytics, agent guidance, and increased accuracy and quality of information delivered; providing temporary use of online non-downloadable software using artificial intelligence for providing real-time assistance for agents at contact centers, improving response times and call handle times for agents at contact centers, and improving efficiency and quality of agent responses at contact centers; providing online non-downloadable software for enabling users to interface with multiple platforms in an abstracted manner; providing online non-downloadable software for integrating, interacting with, and abstracting various third-party services to enable users to interface with multiple platforms; consultation services in the field of designing, implementing, and using software for the integration, interaction, and abstraction of third-party platforms; platforms for artificial intelligence as software as a service; advice and support in the field of artificial intelligence integration; advice with respect to artificial intelligence; providing online non-downloadable software for machine learning and natural language processing; providing online non-downloadable software for neural networks; platforms for AI and emerging technologies as a service (AIaaS); computer programming relating to continuous integration and deployment (CI/CD) for AI and software platforms; providing online non-downloadable software for managing AI-powered and humanoid robots in physical customer service roles, including logistics, maintenance, and customer interaction; SaaS services featuring software for AI-powered robotics and humanoid robots designed to perform both online and offline customer services; online non-downloadable software for monitoring, controlling, and optimizing AI-powered and humanoid robots in real-world customer service environments; technology consultation services in the field of AI-powered robotics and humanoid robots for enhancing customer experience through both digital and physical channels; providing online non-downloadable software for speech assistance, including accent neutrality; providing online non-downloadable software for real-time speech translation; providing online non-downloadable software for real-time background noise removal for verbal communications; providing online non-downloadable software for real-time grammar correction for verbal communications; providing online non-downloadable software for employee monitoring; providing online non-downloadable software for proctoring of examinations; providing user authentication services using software with biometric technology used with a camera to detect unauthorized devices and behavior for security to facilitate remote work; security support services, namely, providing temporary use of a web-based computer software for security using software that has biometric technology and is used with a camera; security support services, namely, providing temporary use of a web-based software used with a camera for providing temporary use of a web-based security features for work at home environments; security support services, namely, providing temporary use of a web-based software used with a camera for remote worker monitoring; security support services, namely, providing use of a non-downloadable web-based software used with a camera for remote monitoring of a user's use of a computer system for the purpose of protecting against data theft, fraudulent transactions, or misrepresentations caused by unauthorized devices or behavior. | |
| IXOM Ixom Operations Pty Ltd 2364910 30 Jan 2024 | on 27 Nov 2024 | Chemicals used in industry, including urea as well as chemical additiv... Class 001 Class 001 Chemical Products Chemicals used in industry, including urea as well as chemical additives and solutions of urea used for the treatment and the innocuousness of polluted exhaust fumes; chemicals for use in manufacture; chemicals used in science; chemicals used in agriculture; chemicals for use in horticulture (other than fungicides, weedkillers, herbicides, insecticides, parasiticides); chemicals for use in forestry, except fungicides, herbicides, insecticides and parasiticides; chemicals for use in herbicides; chemicals for use in pesticides; chemicals for use in fertilizers; chemicals for use in the paper industry; chemicals for use in the wood pulp industry; chemicals for use in the oil industry; chemicals for use in the oil refining industry; chemicals for use in the petrochemicals industry; chemicals for use in manufacturing pharmaceuticals; chemicals for use in the pharmaceutical industry; chemicals for use in the treatment of waste water; chemicals for use in the treatment of water; chemicals for treating water; chemical products for the treatment of sewerage; chemicals for the control of odour and corrosion in sewerage, waste stream and effluent systems; ion-exchange resins; chemical products for use in testing water; polymers used in water treatment; chemicals for the control of environmental pollution; chemical products for use in the manufacture of building materials; chemical products for use in construction; chemical substances for use in the biotechnological industry; chemical products for use in the manufacture of foods and beverages including wine; food protein as a raw ingredient; chemical substances for use as food and beverage ingredients; chemical preparations for use in the food and beverage industry; chemical substances for preserving foodstuffs and beverages; chemical preparations for use in the food industry, namely, flavour improvers in this class; chemical supplements for use in the manufacture of vitamins; chemicals for use in manufacturing medical apparatus; chemical products for the preparation of flavourings; chemical products for the processing of plastics; chemical products for use in biology (other than for medical or veterinary use); chemical products for use in mining; chemical products for use in the extraction of minerals; chemical products for use in the metallurgical industry; chemical products for use in the manufacture of beauty care products; chemical substances for use in the manufacture of perfumes; chemical products for use in the manufacture of fragrances; chemical reagents (other than for medical or veterinary purposes); chemicals for the manufacture of paints; chemicals for the manufacture of pigments; chemicals for use in the manufacture of colours; industrial cleaners (preparations) for use in manufacturing processes; chemical products for use in the manufacture of cleaning, sanitizing and disinfecting preparations; adhesive substances for use in industry; industrial adhesives; artificial resins, unprocessed; solvents for use in manufacturing processes; surface-active substances; dispersants; wetting agents; surface-active chemical agents; detergents for use in industrial processes; detergents for use in manufacturing processes; plasticizers; plastics (unprocessed); plastics as raw materials; salts for industrial purposes; industrial gases; refrigerants; industrial minerals; chemical preparations for use in the food, beverage, nutrition, water, pharmaceutical, and personal care industries; chemicals used in photography; manures; fire extinguishing compositions; tempering and soldering preparations; tanning substances; hardeners, namely, thickener and viscosity modifiers for use in the manufacture of food beverages, nutritional preparations, water, pharmaceutical and personal care products; water-borne and solvent-based isocyanate cross-linking hardeners for polyurethane and polyaspartic 2K (2 part) systems for coating, inks, resins and adhesives; oil cement [putty]. Class 002 Primers, coatings; thinners, thickeners; binding agents in this class, namely, binding preparations for paints; sealants in this class, namely, anti-rust sealants; pigments; preservatives and coatings against rust, tarnishing, abrasion, corrosion, heat, flames, damp, mould, vandalism; preservatives and coatings against deterioration of wood, metal, stone, concrete, masonry, brickwork, surfaces of structures; colorants; paint additives in the nature of tinting colours; mordants; dyestuffs; dyes; raw natural powdered resins; mastic; powdered resins; anti-corrosive waxes in this class. Class 003 Cosmetics and Cleaning Products Cleaning, polishing, scouring, and abrasive preparations; cleansing agents; detergents, dishwashing preparations; laundry bleach, ammonia for cleaning purposes, degreasing solvents other than for use in manufacturing processes, chemical cleaning preparations for household purposes, laundry preparations; cleaning preparations for household purposes; sanitary preparations; fragrances; colour, lacquer, paint, rust, scale, grease, stain and varnish removing preparations; body care products, beauty care products, hair preparations, nail care preparations, toiletries, oral hygiene preparations, perfumes, colouring preparations for cosmetic purposes, oils for cosmetic purposes, essential oils; adhesives for cosmetic purposes; flavourings for food and beverages being essential oils; foaming agents for use in cleaning apparatus; cosmetics; essential oils; soap; shampoo; skin care preparations; cosmetic preparations; skin cream; perfumery, essential oils; body cream; moisturizers; oils for cosmetic purposes; hair lotions; perfumes; cosmetic oils; body butter; hand cream; skin creams; food flavorings prepared from essential oils; flavorings for cakes [essential oils]; food flavorings being essential oils; food flavourings prepared from essential oils; food flavourings being essential oils; essential oils for flavoring beverages; essential oils for use as food flavorings; flavorings for beverages being essential oils; essential oils for use as food flavourings; non-medicated skin care preparations; essential oils for flavouring beverages; food flavorings [essential oils]; flavourings for beverages being essential oils; cake flavorings [essential oils]; food flavourings [essential oils]; essential oils of lemon; flavorings for beverages [essential oils]; cleansing milk.
Class 004 Lubricant and Fuel Products Industrial oils and greases; lubricants; dust wetting and binding compositions in this class; wax; additives, non-chemical additives, to motor fuel.
Class 005 Pharmaceutical Products Pharmaceutical, veterinary, dietary and sanitary substances and preparations; adhesives in this class for medical, dental and pharmaceutical use; air purifying, freshening and deodorising preparations; chemicals products and reagents for diagnostic, medical, therapeutic, veterinary, pharmaceutical, dental, ophthalmic and dietary use; bio-chemical, biological and bio-technological preparations for diagnostic, medical, therapeutic, veterinary, pharmaceutical, dental, ophthalmic and dietary use; radioactive elements for medical and veterinary purposes; dietary and enteral supplements; nutritional preparations in this class; food for babies and infants; medicinal herbal preparations and extracts; medicated herbs; vitamins, anti-oxidants for use as dietary supplements; antiseptic, biocidal and anti-bacterial preparations; lubricants in this class for medical and surgical purposes; medicated body care, skin care, hair care, dental care and personal hygiene preparations; preparations for use in naturopathy; organic pharmaceutical, veterinary and sanitary preparations; disinfectants and disinfecting agents; sterilising preparations for laboratory, medical, veterinary, dental and hygiene purposes; veterinary preparations for use in the dairy industry including teat sprays and dips; preparations for destroying vermin; fungicides; herbicides; pesticides; chemical preparations for treating diseases affecting crops.
Metal tanks; metal storage drums; metal containers for storage and transport; intermediate bulk containers of metal; metal cylinders for composed gas or liquid sold empty; metal barrels.
Class 007 Machinery Products Machines and machine tools used in the treatment of water, waste water and sewerage; mechanical control apparatus for machines; chemical handling machines, cleaning apparatus for industrial and manufacturing purposes, dosing machines, chemical dosing units; apparatus and equipment for use in the mining industry.
Class 011 Environmental Control Instrument Products lighting heating cooling cooking Apparatus and equipment for the treatment of and/or recycling of and/or removal of contaminants from water, industrial process water, wastewater, waste streams, potable water, drinking water, sewerage, effluent, industrial and bio technology process streams and industrial process waste including brine waste; ion-exchange system for treating drinking water, wastewater, waste streams, and industrial process water, comprised of reservoirs, pumps, and mixers, and a magnetic ion exchange resin, for removing various contaminants; waste purification units incorporating magnetic ion exchange technology for the treatment of and/or recycling of and/or removal of contaminants from water, industrial process water, wastewater, waste streams, potable water, drinking water, industrial and bio technology process streams and industrial process waste including brine waste; water and waste treatment units incorporating magnetic ion exchange technology for the removal and/or treatment of contaminants from water, industrial process water, wastewater, waste streams, potable water, drinking water, industrial and bio technology process streams and industrial process waste including brine waste; apparatus for lighting, heating, steam generating, cooking, refrigerating, drying, ventilating, water supply and sanitary purposes; installations and apparatus, all for liquid separating, water filtering, purifying, heating, drying and dehydrating; waste water purification, and treatment installations and apparatus; installations and apparatus for the treatment and purification of waste water and sewage; flushing apparatus; heaters and air driers; water supply installations; purification installations for contaminants; water purifying apparatus and machines; waste treatment machines; water treatment apparatus and machines; sewage disposal facility; water purification and treatment installations for contaminants; water purification and treatment machines; parts and fittings for all the aforesaid goods.
Sealing materials; masking tapes, reinforcing materials, not of metal, for pipes; packing [cushioning, stuffing] materials of rubber or plastics; insulating water proofing membranes; caulking materials; plastics in extruded form for use in manufacture; packing, stopping and insulating materials; mastics; and plastic film, other than for wrapping; sealants; caulking compounds.
Class 019 Non-Metallic Building Material Products Building materials; non-metallic materials and building materials being resins, coatings (other than paint), sealants in the nature of coatings (other than paint), concrete, grout, plaster, mortar, cement, aggregates and compositions made from any of the aforesaid goods; bitumen (not in the nature of paint), building materials made from bitumen, composite bitumen, mixtures of bitumen and plastics for making roads, polymeric bitumen emulsions for road surfaces, polymeric bitumen emulsions for the protection of buildings.
Class 029 Meats and Processed Food Products Food products and ingredients in this class being cocoa butter, meat and meat products, fish and fish products, seafood and seafood products, poultry and poultry products, game and game products; preserved, cooked, or dried nuts; smoked food products made predominantly of meat, fish, poultry, fruit, vegetable or dairy products; food products made from edible seaweed; fruit and vegetable extracts for cooking; meat extracts; dried meat; milk and milk products; snack food products made wholly or principally of potatoes; and prepared nuts; meat extracts; dried meats; milk and milk products; eggs and egg products; preserved, dried, cooked, pureed and frozen vegetables and fruit; vegetable and fruit pastes, pulps and concentrates; edible fats and oils; soy based drinks being milk substitutes.
Class 030 Staple Food Products Food products and ingredients in this class being cocoa, cocoa liquor, cocoa powder, spices, flavourings in this class, yeast, baking-powder and soda, bakery products, seasonings, ingredients in this class for confectionery being cocoa, sugars, sweet coatings and fillings; preparations mixes for making sugar, flour and chocolate based confectionary; sweeteners, glucose, condiments, binding agents for food in this class, preparations made from cereals, honey, treacle, vinegar, chocolate, tea, coffee, extracts and essences for foodstuff, except etheric essences and essential oils, salt, sauces, herb seasonings, flavour enhancers, preservatives in this class for food, vegetable purees (sauces), preparations for use as rising agents in food, preservatives for animal foods, ready-mixed baking mixtures, rice prepared for culinary purposes; food and snack products made from or consisting of cereal products or flour, extruded food products made from rice or wheat; preserved, dried cooked, pureed and frozen herbs; malt products for food.
Class 032 Light Beverage Products Preparations for making beverages, aerated water, non-alcoholic liqueurs and mineral water; fruit, plant and vegetable extracts, juices; non-alcoholic essences for making beverages; concentrates for making beverages; syrups for making beverages; non-alcoholic nectars; powders including effervescing powders for effervescing beverages; all of the foregoing being goods in this class for making beverages; malt based preparations for making beverages.
Class 033 Wines and Spirits Products Preparations for making alcoholic beverages; alcoholic fruit, plant and vegetable extracts; alcoholic essences and extracts, concentrates, syrups and nectars; all of the foregoing being goods in this class for making alcoholic beverages.
Class 035 Advertising, Business & Retail Services Procurement services for others; business management services being commercial and industrial management assistance including engineering business administration services; retail and wholesale services including inventory control and ordering services (for others) including on-line; all of the aforementioned services provided personally or by means of an information distribution medium.
Class 037 Construction and Repair Services Rental of equipment, for the purpose of cleaning (cleaning services), sanitizing (cleaning services), sanitation (cleaning services), disinfection (cleaning services), sterilisation (cleaning services), construction, building, and repair of surfaces, machinery, premises and manufacturing plants; cleaning (cleaning services), sanitizing (cleaning services), sanitation (cleaning services), building, construction, repair or maintenance information, advisory and consultancy services provided personally or by means of an information distribution medium; Installation, maintenance and repair of apparatus and equipment for the treatment of and/or recycling of and/or removal of contaminants from water, industrial process water, wastewater, waste streams, potable water, drinking water, industrial and bio technology process streams and industrial process waste including brine waste, including for water and waste treatment units incorporating magnetic ion exchange technology; installation, maintenance and repair of chemical dosing units.
Class 039 Transportation & Storage Services Transportation, packaging, storage, handling, distribution, repacking, and delivery of goods including chemicals, chemical products, and fertilizers; rental of storage containers, tanks, isotainers, units, drums, cylinders; information related to the aforementioned services provided personally or by means of an information distribution medium; rental of apparatus and equipment for handling and storage of chemicals.
Class 040 Treatment & Processing of Materials Services Material treatment services; services being the chemical or mechanical treatment, processing, transformation or blending of materials being paints, chemicals, chemical reagents, food, beverages and explosives compositions; water, waste streams, sewerage, effluent and waste water treatment services; waste and waste brine removal, treatment; waste recycling services; services for the control of odour and corrosion in waste streams, sewerage and effluent systems; odour removal services; infrastructure protection services for acid protection, and odour and corrosion control; decontamination of waste; treatment of waste materials in the field of environmental pollution control; surface treatment services, namely, surface colouring treatment (other than painting), surface polishing, surface coating, surface finishing; metal coating other than painting; treatment of toxic material; rental and leasing of apparatus and equipment for the treatment of and/or recycling of and/or removal of contaminants from, water, waste stream, industrial process water, wastewater, potable water, drinking water, industrial and bio technology process streams and industrial process waste including brine waste; rental and leasing of chemical dosing units; waste water purification services; treatment and processing, all of waste, sewage, water slurries and of industrial and domestic effluents; waste water reprocessing and treatment services; waste water treatment being removal and drying of sludge from slurries; recycling of oils, chemicals and of water; information services, all relating to the aforesaid services; chemical processing, information related to the aforementioned services provided personally or by means of an information distribution medium; advisory, consultancy and technical support services in relation to water treatment, waste stream treatment and the operation and maintenance of water and waste treatment plants.
Class 042 Computer & Software Services & Scientific Services Scientific and industrial research services; industrial design services; computer analytical services; provision of scientific and industrial research services in the dairy industry, the veterinary industry, the paper industry, the pulp industry, the agricultural industry, the forestry industry, the pharmaceutical industry, the medical products industry, the health industry, the hygiene and sanitation industry and manufacturing of food and beverages including wine; scientific and technological and related research services in relation to chemicals and their use, explosives, chemical analysis, engineering; scientific and technological services in relation to the analysis, sampling and testing of chemicals and their composition, cleanliness and specifications; information related to the aforementioned services provided personally or by means of an information distribution medium.
Class 044 Medical, Beauty & Agricultural Services Advisory, consultancy and technical support services in relation to agriculture, horticulture, forestry, pharmaceuticals, veterinary and medical products, health, nutrition, hygiene and sanitation; rental of sanitary equipment. | |
