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Mark	Details	Status	Class/Description
	GENESYS and Stylized G Logo Genesys Cloud Services, Inc. 1863247 17 Oct 2017	REGISTERED on 7 Dec 2021	Computer software for computerized telecommunications and telephony co... Class 009 Class 009 Computer & Software Products & Electrical & Scientific Products Computer software for computerized telecommunications and telephony control for contact center management, namely, computer and telecommunications programs for call center and telecommunications functionality, namely, voice recognition, interactive voice response systems, and interactive transaction processing systems over wired and wireless telecommunication networks for an organization's computer system; downloadable cloud computer software for computerized telecommunications and telephony control for contact center management, namely, computer and telecommunications programs for call center and telecommunications functionality, namely, voice recognition, interactive voice response systems, and interactive transaction processing systems over wired and wireless telecommunication networks for an organization's computer system; computer telephony software, namely, computer and telecommunications programs for controlling, monitoring, analyzing, recording, providing, programming, interacting with and responding to voice data provided by a user for use in the customer service field; computer telephony software for controlling internal and external telephony communications with computer technologies for an organization's computer system, and for handling and integrating an organization's telephone directory services, telephone operator services, call administrative services, call reporting services, telephone answering services, call routing, call distribution, out calling services; customized, customer specific computer software applications, namely, computer software for biometric voice and speech recognition for use in the customer service field; software for use in managing and controlling workforce scheduling, planning and employee productivity, speech recognition and analytics and electronic instruction manuals sold or distributed therewith as a unit Class 035 Class 035 Advertising, Business & Retail Services Designing and managing for others outbound marketing campaigns and providing online reporting of such campaigns, employee management, employee motivation and incentive programs, namely, conducting employee incentive award programs for motivation of employees via recognition and bonuses of customer service center employees to promote high-quality customer service; advertising and business marketing services, namely, designing and managing for others outbound contact center marketing campaigns and providing online reporting of such campaigns; contact center workforce management services, namely, employee management services; operating on-line marketplace featuring computer software programs for management of contact centers, workforce management and speech recognition and analytics ... Class 038 Communications Services Telecommunications services, namely, voice over internet protocol (voip) services and hosted private branch exchange (pbx) services Class 042 Computer & Software Services & Scientific Services Providing temporary use of on-line non-downloadable cloud computing software for contact center management, namely, computer and telecommunications services for call center and telecommunications functionality, namely, voice recognition, interactive voice response systems, and interactive transaction processing system over wired and wireless telecommunication networks for an organization's computer system; providing use of on-line non-downloadable software and applications for an organization's handling and integration of telephony communications with computer technologies and computer technologies, namely, telephone directory services, telephone operator services, call administrative services, call reporting services, telephone answering services, call routing, call distribution, out calling services, biometric voice and speech recognition, voice and speech recording and analytics services, workforce management services, namely, employee management services; installation and maintenance of computer software; monitoring of computer systems; technical support services, namely, trouble shooting of computer hardware and software problems; professional services, namely, customization and configuration of computer hardware

1863247

REGISTERED

on 7 Dec 2021

GENESYS and Stylized G Logo

Genesys Cloud Services, Inc.

1863247 · 17 Oct 2017

009

035

...

Computer software for computerized telecommunications and telephony co...

Owners

Genesys cloud services, inc. (1)

Categories

Class 9 (1)

Class 35 (1)

Class 38 (1)

Class 42 (1)

Correspondents

Fogler, rubinoff llp (1)

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