Computer software programs for managing sales activities; DVDs, compact discs, downloadable sound files, downloadable video files, and photographic slide transparencies for use with computers, all in the field of the practice of planning and executing sales situations, training, methodology, and processes; manuals, newsletters, printed articles, printed conference presentations, and books in the field of sales performance research, namely, business research regarding sales performances of businesses; printed materials in the nature of manuals, newsletters, printed articles, printed conference presentations, and books providing business information in the field of sales training, methodology, and processes.

Arranging and conducting educational conferences in the field of sales training, methodology and processes; education in the field of sales training, methodology, and processes rendered through Internet-based correspondence courses; education services, namely, providing training sessions for individuals and groups in the field of sales training, methodology, and processes; educational services, namely, conducting programs in the field of sales training, methodology, and processes; educational speeches relating to the field of sales training, methodology and processes; educational services, namely, providing courses of instruction in the field of sales training, methodology, and processes, and the distribution of course material in connection therewith; education services, namely, conducting online exhibitions and displays and interactive exhibits in the field of sales training, methodology, and processes; instruction in the field of sales training, methodology, and processes; providing courses of instruction at the professional level in the field of sales training, methodology, and processes; publication of documents in the field of sales training, methodology, and processes; publication of texts, journals, pamphlets and newsletters in the field of sales training, methodology, and processes; teaching in the field of sales training, methodology, and processes; training services in the field of sales training, methodology, and processes.

Computer software for use in training and education in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, and business education; computer software that provides the user with self-assessment examinations upon completion of training in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education; pre-recorded videotape cassettes, audio tapes, and CDs featuring training materials and presentations in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education; downloadable electronic publications in the nature of newsletters, white papers and research reports delivered via electronic mail concerning business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education

Educational and printed publications, namely, textbooks, books, journals, magazines, brochures, manuals, training manuals, teaching guides, instructional manuals, pamphlets, booklets, workbooks, white papers, newsletters, articles, posters, worksheets, binders, educational learning cards, flash cards, activity cards, activity books, story books, puzzle books, and questionnaires in the field of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education

Computer software for use in training and education in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, and business education; computer software that provides the user with self-assessment examinations upon completion of training in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education; pre-recorded videotape cassettes, audio tapes, and CDs featuring training materials and presentations in the fields of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education; downloadable electronic publications in the nature of newsletters, job aides, white papers and research reports delivered via electronic mail concerning business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education

Educational and printed publications, namely, textbooks, books, journals, magazines, brochures, manuals, training manuals, teaching guides, teaching materials, instructional manuals, pamphlets, booklets, workbooks, white papers, newsletters, articles, posters, worksheets, binders, educational learning cards, flash cards, activity cards, activity books, story books, puzzle books, educational card games, job aides, and questionnaires in the field of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education

Computer software for use in training and education in the fields of business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, negotiations, problem solving, conflict resolution, leadership, organizational management; computer software that provides the user with self-assessment examinations upon completion of training in the fields of business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, negotiations, problem solving, conflict resolution, leadership, organizational management, business performance; pre-recorded videotape cassettes, audio tapes, and CDs featuring training materials and presentations in the fields of business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, negotiations, problem solving, conflict resolution, leadership, organizational management, business performance; downloadable electronic publications in the nature of newsletters, job bulletins, white papers and research reports delivered via electronic mail concerning business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education

Educational and printed publications, namely, textbooks, books, journals, magazines, brochures, manuals, training manuals, teaching guides, instructional manuals, pamphlets, booklets, workbooks, white papers, newsletters, articles, posters, worksheets, binders, educational learning cards, flash cards, activity cards, activity books, story books, puzzle books, job bulletins, and questionnaires in the field of business, management, business management, supervisory and interpersonal skills, sales, sales techniques, sales strategies, sales skills development, sales training, customer service, customer relations, sales consulting, service quality, business training, negotiations, employee training, employee education, problem solving, conflict resolution, leadership, organizational management, career training, business performance and business education

Education services, namely, conducting classes and workshops dealing with the practice of planning and executing sales situations.

Books, manuals and brochures pertaining to the practice of planning and executing sales situations.